Technology holdings · Heredia, Costa Rica
Internal AI operations at Pangea Holdings
Internal AI operations that reduced manual workload and lifted sales across the organization.
Business outcome
- Sales increased approximately 10%
Business challenge
Internal operations carried manual workload that constrained responsiveness and commercial output.
My responsibility
Architecture, team leadership, implementation oversight, and hands-on contribution.
Architecture and technologies
Jira · Dify · Langfuse · PostgreSQL · Google services · WhatsApp
Scale
- 5 internal users
- ~2,000–2,500 external audience
Key lesson
Internal AI operations earn trust by proving value on real work first. Measured gains make the next investment an easy decision.