Technology holdingsHeredia, Costa Rica

Internal AI operations at Pangea Holdings

Internal AI operations that reduced manual workload and lifted sales across the organization.

Business outcome

  • Sales increased approximately 10%

My responsibility

Architecture, team leadership, implementation oversight, and hands-on contribution.

Business challenge

Internal operations carried manual workload that constrained responsiveness and commercial output.

Architecture and technologies

  • Jira
  • Dify
  • Langfuse
  • PostgreSQL
  • Google services
  • WhatsApp

Scale

  • 5 internal users
  • ~2,000–2,500 external audience

Key lesson

Internal AI operations earn trust by proving value on real work first. Measured gains make the next investment an easy decision.

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