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Regulated SaaS (medical-device manufacturers) · United States, remote-first

Regulated SaaS transformation

A full platform reconstruction for a regulated SaaS serving medical-device manufacturers, with distributed delivery and disciplined vendor governance.

Business outcome

Business outcome

  • Delivery cycle reduced from four weeks to one
  • Cloud infrastructure cost reduced by 80%
  • Approximately 80% of manual operations automated

Business challenge

A regulated SaaS platform required full reconstruction while improving delivery speed, cost, and operational reliability.
My responsibility

My responsibility

Director of Engineering: architecture, team, and operating model from concept to production.

Architecture and technologies

Cloud-native platform reconstruction · Delivery automation and operational tooling · MSA, SOW, and T&M vendor governance

Scale

  • Distributed, remote-first engineering organization
  • Engineering organization grew by 50%
Key lesson

Key lesson

Cost, speed, and reliability improve together only when the operating model is redesigned as one system, not optimized in isolated parts.