Regulated SaaS (medical-device manufacturers)United States, remote-first
Regulated SaaS transformation
A full platform reconstruction for a regulated SaaS serving medical-device manufacturers, with distributed delivery and disciplined vendor governance.
Business outcome
- • Delivery cycle reduced from four weeks to one
- • Cloud infrastructure cost reduced by 80%
- • Approximately 80% of manual operations automated
My responsibility
Director of Engineering: architecture, team, and operating model from concept to production.
Business challenge
A regulated SaaS platform required full reconstruction while improving delivery speed, cost, and operational reliability.
Architecture and technologies
- Cloud-native platform reconstruction
- Delivery automation and operational tooling
- MSA, SOW, and T&M vendor governance
Scale
- • Distributed, remote-first engineering organization
- • Engineering organization grew by 50%
Key lesson
Cost, speed, and reliability improve together only when the operating model is redesigned as one system, not optimized in isolated parts.